Money Back Guarantee

We’re so confident in the science and formulation behind our allergy-relief products that we offer a hassle-free 30-day money-back guarantee.

We’re so confident in the science and formulation behind our allergy-relief products that we offer a hassle-free 30-day money-back guarantee. Our carefully selected ingredients and rigorous testing processes ensure the highest quality. However, if you experience any adverse reactions, we want to hear from you. To qualify for a refund under our Money Back Guarantee please provide photographic evidence of the reaction within 30 days of receiving your order,

Getting a Refund

To receive a refund under our guarantee, simply follow these steps within 30 days of receiving your order:

  1. Contact us: Email us at hello@allergoff.com.au with your refund request.
  2. Include the following information:
    • Full name
    • Order number
    • Product used
    • Description of the reaction
    • Photo evidence of the irritation (clearly showing the reaction)

Please Note

  • Shipping costs are non-refundable.
  • It is your responsibility to review the ingredient list prior to using our products.
  • This guarantee applies exclusively to purchases made via Allergoff.com.au. For products purchased through our stockists, please refer to their return policy.
  • Returns will not be accepted for products that have been used incorrectly or have not been used according to the product’s instructions for use.